Dehumidifier Placement Basics – Everyday Humidity Awareness for Hong Kong Homes

Effective Date: December 10, 2025

Contact: privacy@humidityguide.hk

1. Introduction

Home Dehumidifier Placement & Everyday Humidity Awareness Guide ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong SAR ("PDPO").

2. Data Controller

The data controller responsible for your personal data is Home Dehumidifier Placement & Everyday Humidity Awareness Guide, operating in Hong Kong SAR, China. For any privacy-related inquiries, please contact us at privacy@humidityguide.hk.

3. Personal Data We Collect

We collect the following categories of personal data when you interact with our platform:

Contact Information: Full name, email address, district/location
Preference Data: Main focus area, learning interests
Technical Data: IP address, browser type, device information, cookies, usage data
Communication Data: Your correspondence with us, feedback, and inquiries

4. How We Collect Personal Data

We collect personal data through:

Direct interactions: When you complete our lead capture form, contact us, or subscribe to our services
Automated technologies: Through cookies, server logs, and similar technologies as you navigate our website
Third parties: Analytics providers, advertising networks (subject to your consent)

5. Purposes of Data Processing

We use your personal data for the following purposes:

To provide educational content and guides about dehumidifier placement and humidity awareness
To respond to your inquiries and provide customer support
To send you requested information, newsletters, and updates (with your consent)
To improve our website, content, and services
To analyze user behavior and preferences for service enhancement
To comply with legal obligations and protect our legal rights
To prevent fraud and ensure platform security

6. Legal Basis for Processing

We process your personal data based on:

Consent: When you voluntarily provide information through our forms
Contractual Necessity: To deliver services you have requested
Legitimate Interests: To improve our services, conduct analytics, and ensure security
Legal Obligation: To comply with applicable laws and regulations in Hong Kong SAR

7. Data Sharing and Disclosure

We may share your personal data with:

Service Providers: Email service providers, hosting providers, analytics services (under strict data protection agreements)
Legal Authorities: When required by law, court order, or regulatory authority in Hong Kong SAR
Business Transfers: In the event of a merger, acquisition, or sale of assets

We do not sell your personal data to third parties for marketing purposes.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection principles

While we strive to protect your personal data, no method of transmission over the internet is 100% secure.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Contact and preference data: Retained until you request deletion or unsubscribe
Technical data and cookies: Retained according to cookie settings (typically 12 months)
Communication records: Retained for 3 years for quality assurance and legal purposes

10. Your Rights Under PDPO

Under the Personal Data (Privacy) Ordinance, you have the following rights:

Right of Access: Request a copy of your personal data we hold
Right of Correction: Request correction of inaccurate or incomplete personal data
Right to Erasure: Request deletion of your personal data under certain circumstances
Right to Data Portability: Request transfer of your data in a structured format
Right to Object: Object to processing of your personal data for direct marketing
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@humidityguide.hk. We will respond within 40 days as required by PDPO.

11. International Data Transfers

Your personal data is primarily stored and processed in Hong Kong SAR. If we transfer data outside Hong Kong, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us at privacy@humidityguide.hk.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

14. Contact Information

For questions, concerns, or to exercise your rights regarding your personal data, please contact us:

Email: privacy@humidityguide.hk
General Inquiries: hello@humidityguide.hk

15. Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data in Hong Kong SAR at www.pcpd.org.hk.

Effective Date: December 10, 2025

Contact: legal@humidityguide.hk

1. Agreement to Terms

By accessing or using the Home Dehumidifier Placement & Everyday Humidity Awareness Guide platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you and Home Dehumidifier Placement & Everyday Humidity Awareness Guide.

2. Jurisdiction and Governing Law

These Terms are governed by and construed in accordance with the laws of Hong Kong Special Administrative Region, China. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

3. Educational Purpose Only

The Service provides educational information about dehumidifier placement and indoor humidity awareness for general knowledge purposes only. The content is NOT intended as, and should not be relied upon as:

Professional advice or consultation
Health, medical, or safety recommendations
Building compliance or regulatory guidance
Mould remediation or removal instructions
Energy efficiency guarantees or savings projections
Appliance performance claims or warranties

You acknowledge that the information provided is for everyday awareness only and should not replace professional consultation where required.

4. No Guarantees or Warranties

We make no guarantees, representations, or warranties regarding:

Specific outcomes from following our guidance
Compliance with building codes, regulations, or safety standards
Prevention of mould, moisture damage, or property issues
Energy bill reductions or cost savings
Dehumidifier performance or effectiveness
Accuracy, completeness, or currentness of information

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

5. User Responsibilities

As a user of the Service, you agree to:

Use the Service only for lawful purposes and in accordance with these Terms
Provide accurate, current, and complete information when requested
Maintain the confidentiality of your account credentials
Accept full responsibility for all activities under your account
Consult qualified professionals for specific advice related to your circumstances
Follow manufacturer instructions and safety guidelines for all appliances
Comply with all applicable local regulations and building codes
Not misrepresent our educational content as professional advice

6. Acceptable Use Policy

You agree NOT to:

Reproduce, distribute, or commercially exploit our content without written permission
Use automated systems (bots, scrapers) to access the Service
Attempt to gain unauthorized access to our systems or networks
Upload viruses, malware, or other malicious code
Engage in any activity that disrupts or interferes with the Service
Impersonate any person or entity or misrepresent your affiliation
Use the Service for spam, phishing, or other deceptive practices
Violate any applicable laws or regulations in Hong Kong SAR

7. Intellectual Property Rights

All content on the Service, including text, graphics, logos, images, videos, and software, is the property of Home Dehumidifier Placement & Everyday Humidity Awareness Guide or its licensors and is protected by Hong Kong and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, or create derivative works from any content without our express written permission.

8. Payment Terms and Fees

Certain features or content may require payment of fees. If applicable:

All fees are stated in Hong Kong Dollars (HKD) unless otherwise specified
Fees are non-refundable except as stated in our Refund Policy
You authorize us to charge your payment method for all fees incurred
We reserve the right to change fees with 30 days' notice
You are responsible for all taxes and duties associated with your purchase
Failure to pay fees may result in suspension or termination of access

9. Subscription and Cancellation

For subscription-based services:

Subscriptions automatically renew unless cancelled before the renewal date
You may cancel at any time through your account settings or by contacting hello@humidityguide.hk
Cancellations take effect at the end of the current billing period
No partial refunds are provided for unused portions of subscription periods
We reserve the right to modify or discontinue subscriptions with notice

10. Limitation of Liability

To the maximum extent permitted by Hong Kong law:

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
We shall not be liable for any loss of profits, revenue, data, or goodwill
We shall not be liable for damages arising from use or inability to use the Service
Our total liability for any claims related to the Service shall not exceed the amount you paid to us in the 12 months prior to the claim, or HKD 500, whichever is less

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so the above limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless Home Dehumidifier Placement & Everyday Humidity Awareness Guide, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

Your violation of these Terms
Your use or misuse of the Service
Your violation of any third-party rights
Any content you submit or transmit through the Service

12. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any reason, including but not limited to:

Violation of these Terms
Fraudulent, abusive, or illegal activity
Extended periods of inactivity
Requests by law enforcement or regulatory authorities

Upon termination, your right to use the Service will immediately cease. Sections that by their nature should survive termination shall survive.

13. Third-Party Links and Services

The Service may contain links to third-party websites or services. We do not endorse, control, or assume responsibility for any third-party content, privacy policies, or practices. You access third-party sites at your own risk and should review their terms and policies.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Service with an updated effective date. Your continued use of the Service after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

15. Dispute Resolution

In the event of any dispute arising from these Terms or the Service:

You agree to first contact us at legal@humidityguide.hk to seek informal resolution
If informal resolution fails within 30 days, disputes shall be resolved through binding arbitration in Hong Kong SAR
Arbitration shall be conducted in accordance with the Hong Kong International Arbitration Centre (HKIAC) rules
The arbitration shall be conducted in English
Each party shall bear its own costs unless otherwise determined by the arbitrator

16. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17. Contact Information

For questions or concerns about these Terms of Service, please contact us:

Email: legal@humidityguide.hk
General Inquiries: hello@humidityguide.hk

Effective Date: December 10, 2025

Contact: refunds@humidityguide.hk

1. Our Commitment

At Home Dehumidifier Placement & Everyday Humidity Awareness Guide, we stand behind the quality of our educational content and services. This Refund Policy outlines your rights and our procedures for requesting refunds on digital products and services purchased through our platform.

2. 14-Day Digital Guarantee

We offer a 14-day money-back guarantee on all paid digital products and services, including:

Premium guides and educational materials
Subscription-based content access
One-time digital purchases
Online courses and training modules

If you are not satisfied with your purchase for any reason within 14 days of the purchase date, you may request a full refund by contacting refunds@humidityguide.hk.

3. Eligibility Requirements

To be eligible for a refund under our 14-day guarantee, the following conditions must be met:

The refund request must be submitted within 14 calendar days of the original purchase date
You must provide a valid order number or transaction reference
The purchase must have been made directly through our platform (not third-party resellers)
Your account must be in good standing with no violations of our Terms of Service
You have made a reasonable attempt to engage with the content or service

4. How to Request a Refund

To request a refund, please follow these steps:

Step 1: Email refunds@humidityguide.hk with your request
Step 2: Include your order number, purchase date, and registered email address
Step 3: Briefly explain the reason for your refund request (optional but helpful)
Step 4: Our team will acknowledge receipt within 2 business days
Step 5: We will review your request and respond within 5 business days

5. Refund Processing Timeline

Once your refund request is approved:

Processing Time: Refunds are processed within 5-7 business days of approval
Method: Refunds are issued to the original payment method used for purchase
Bank Processing: Allow 5-10 additional business days for the refund to appear in your account, depending on your financial institution
Confirmation: You will receive an email confirmation once the refund has been processed
Currency: Refunds are issued in the original currency of purchase (typically HKD)

6. Subscription Refunds

For subscription-based services:

You may request a full refund within 14 days of the initial subscription charge
After 14 days, subscriptions are non-refundable but can be cancelled at any time
Cancellations take effect at the end of the current billing period
No partial refunds are provided for unused portions of subscription periods after the 14-day window
If you cancel within the 14-day guarantee period, you receive a full refund and immediate access termination
Recurring charges that have not yet been processed can be stopped by cancelling before the next billing date

7. Non-Refundable Items and Exceptions

The following items and circumstances are NOT eligible for refunds:

Purchases made more than 14 days ago
Free content, trial periods, or promotional items
Gift purchases (the original purchaser must request the refund)
Content that has been fully downloaded or extensively accessed beyond reasonable evaluation
Purchases made through unauthorized third-party resellers
Accounts terminated due to Terms of Service violations
Refund requests involving fraudulent activity or abuse of the refund policy
Bank fees, currency conversion fees, or other third-party charges (only the purchase amount is refunded)

8. Partial Refunds

In certain situations, partial refunds may be granted at our discretion:

Technical issues that prevented access to a portion of the content
Content errors or omissions that significantly impact value
Service interruptions beyond our control
Bundle purchases where only some items are unsatisfactory

Partial refund amounts are determined on a case-by-case basis and communicated during the review process.

9. Chargebacks and Disputes

If you file a chargeback or payment dispute with your bank or credit card company:

Please contact us first at refunds@humidityguide.hk to resolve the issue directly
Chargebacks filed without prior communication may result in account suspension
We will provide all necessary transaction documentation to respond to chargeback claims
Fraudulent chargebacks may result in permanent account termination and legal action
Chargeback fees incurred by us may be pursued for recovery

10. Access Termination Upon Refund

Once a refund is approved and processed:

Your access to the refunded content or service will be immediately revoked
Any downloaded materials must be deleted from your devices
You may not retain or continue to use refunded digital products
Account privileges associated with the purchase will be removed
Re-purchasing is permitted but subject to the same refund policy terms

11. Technical Issues and Support

Before requesting a refund due to technical difficulties:

Contact our support team at hello@humidityguide.hk for assistance
Many technical issues can be resolved quickly with proper support
We offer technical troubleshooting and alternative access methods when possible
If technical issues persist after support attempts, refunds will be processed promptly

12. Price Changes and Promotions

Regarding price adjustments and promotional offers:

Price reductions or promotional discounts after purchase do not entitle you to a partial refund or credit
All sales are final at the price agreed upon at the time of purchase
We do not offer "price matching" or retroactive discount applications
However, you may request a full refund within the 14-day window and repurchase at the new price if desired

13. Refund Policy Abuse

We reserve the right to refuse refunds or suspend accounts if we detect:

Repeated refund requests indicating pattern abuse
Downloading or extensively accessing content before requesting refunds
Requesting refunds after extracting or copying substantial portions of content
Creating multiple accounts to circumvent refund policy limits
Providing false information or misrepresenting circumstances

Such actions may result in denial of the refund request, account termination, and potential legal action.

14. Changes to This Refund Policy

We may update this Refund Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated effective date. Changes do not affect refund requests already submitted or purchases made prior to the change.

15. Contact Information

For refund requests, questions, or concerns about this Refund Policy, please contact us:

Refund Requests: refunds@humidityguide.hk
General Support: hello@humidityguide.hk
Technical Issues: hello@humidityguide.hk

We aim to respond to all refund inquiries within 2 business days and complete the entire refund process within 7-14 business days.

Effective Date: December 10, 2025

Contact: cookies@humidityguide.hk

1. Introduction

This Cookie Policy explains how Home Dehumidifier Placement & Everyday Humidity Awareness Guide ("we", "us", "our") uses cookies and similar tracking technologies on our website. This policy provides you with clear and comprehensive information about the cookies we use, why we use them, and how you can control them.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies are widely used to make websites work more efficiently, provide information to website owners, and enhance user experience. Cookies can be "session" cookies (temporary, deleted when you close your browser) or "persistent" cookies (remain on your device for a set period or until manually deleted).

3. Types of Cookies We Use

We use the following categories of cookies on our website:

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, some services cannot be provided.

Session management cookies
Security cookies to prevent fraudulent activity
Cookie consent preference cookies

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve website functionality, identify popular content, and understand user navigation patterns.

Google Analytics (anonymized IP addresses)
Page load time tracking
Traffic source analysis
User behavior patterns

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and region. They may be set by us or by third-party providers whose services we use on our pages.

Language preferences
User interface customization
Form auto-fill information
Video player settings

3.4 Targeting and Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites. They work by uniquely identifying your browser and device. If you decline these cookies, you will not experience less advertising, but it will be less tailored to your interests.

Google Ads conversion tracking
Remarketing pixels
Social media advertising cookies
Interest-based advertising

4. First-Party vs. Third-Party Cookies

First-Party Cookies: Set directly by our website and used only by us to enhance your experience and analyze site usage.

Third-Party Cookies: Set by external services we use, such as analytics providers, advertising networks, and social media platforms. These cookies are subject to the third party's privacy policy.

5. Specific Cookies We Use

Below is a detailed list of the cookies used on our website:

cookie_consent (First-party, Persistent, 12 months) - Stores your cookie consent preferences
session_id (First-party, Session) - Maintains your session state and security
_ga (Third-party Google Analytics, Persistent, 24 months) - Used to distinguish users
_gid (Third-party Google Analytics, Persistent, 24 hours) - Used to distinguish users
_gat (Third-party Google Analytics, Persistent, 1 minute) - Used to throttle request rate
user_preferences (First-party, Persistent, 12 months) - Stores your site preferences

6. Consent and Legal Basis

When you first visit our website, we display a cookie consent banner asking for your permission to use non-essential cookies. By clicking "Accept", you consent to our use of all cookies. By clicking "Decline", only strictly necessary cookies will be used. Your consent is:

Freely given - you can decline without negative consequences
Specific - you understand what you're consenting to
Informed - this policy provides comprehensive information
Unambiguous - your action clearly indicates consent

We process cookie data based on your consent under applicable data protection laws, including GDPR principles adopted in Hong Kong practices.

7. How to Control and Delete Cookies

You have several options to manage and control cookies:

7.1 Cookie Consent Banner

You can accept or decline non-essential cookies through our cookie consent banner when you first visit. You can change your preferences at any time by clearing your cookies and revisiting the site.

7.2 Browser Settings

Most web browsers allow you to control cookies through browser settings. You can typically:

View what cookies are stored and delete them individually or all at once
Block third-party cookies
Block all cookies (note: this may impair website functionality)
Delete cookies when you close your browser

7.3 Browser-Specific Instructions

Google Chrome: Settings > Privacy and security > Cookies and other site data
Safari: Preferences > Privacy > Manage Website Data
Firefox: Options > Privacy & Security > Cookies and Site Data
Microsoft Edge: Settings > Privacy, search, and services > Cookies and site permissions

7.4 Mobile Device Settings

On mobile devices, you can manage cookies through your browser app settings or device settings for app-specific tracking preferences.

8. Third-Party Cookie Management

For third-party cookies, you can opt out through:

Google Analytics: Google Analytics Opt-out Browser Add-on
Google Ads: Google Ads Settings
Network Advertising Initiative: NAI Opt-Out Tool
Your Online Choices: EU Cookie Preferences

9. Do Not Track (DNT) Signals

Some browsers offer a "Do Not Track" (DNT) signal. Currently, there is no industry standard for responding to DNT signals. Our website does not currently respond to DNT signals, but we honor your cookie preferences set through our consent banner and your browser settings.

10. Impact of Disabling Cookies

If you choose to disable cookies, please note that:

Some features of our website may not function properly
Your user experience may be less personalized
We won't be able to remember your preferences
You may need to re-enter information more frequently
Some interactive features may be unavailable

Strictly necessary cookies cannot be disabled through our consent banner but can be blocked through browser settings, which may prevent you from using our website.

11. Updates to Cookie Technology

We may implement new cookies or similar technologies as our website evolves or as new technologies become available. We will update this Cookie Policy accordingly and notify you of significant changes through our website or via email if you have subscribed to our communications.

12. Data Retention and Cookie Lifespan

Different cookies have different lifespans:

Session cookies: Deleted automatically when you close your browser
Persistent cookies: Remain for a specified period (from 24 hours to 24 months, as detailed in Section 5)
Consent cookies: Stored for 12 months, after which you'll be asked to renew your preferences

13. Children's Privacy and Cookies

Our website is not directed to children under 18, and we do not knowingly collect data from children. If you are a parent or guardian and believe your child has provided us with personal data through cookies, please contact us at cookies@humidityguide.hk, and we will delete such information.

14. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our practices, or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Significant changes will be communicated through a notice on our website or via email.

15. Contact Information and Questions

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Cookie-Specific Inquiries: cookies@humidityguide.hk
General Privacy Questions: privacy@humidityguide.hk
General Support: hello@humidityguide.hk

We will respond to your inquiry within 5 business days.

Simple Dehumidifier Placement & Everyday Humidity Awareness

Get Your Free Humidity Guide